PCT Full Time
Company: DHRM
Location: Harrisonburg
Posted on: April 1, 2026
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Job Description:
Title: PCT Full Time State Role Title: Direct Service Associate
III Hiring Range: $38,630 Commensurate with experience and/if you
have nursing assistant certification Pay Band: 3 Agency: Dept
Behavioral Health/Develop Location: Western State Hospital Agency
Website: https://dbhds.virginia.gov/facilities/wsh/ Recruitment
Type: General Public - G Job Duties Western State Hospital (WSH) is
a state-of-the-art psychiatric facility that has been operating
since 1828 under the Department of Behavioral Health and
Developmental Services. WSH is a 302-bed Joint
Commission-accredited hospital situated in the scenic Shenandoah
Valley, just 30 minutes from major university towns. It is
affiliated with the University of Virginia's Department of
Psychiatric Medicine and serves as a training ground for
professionals from various colleges and universities in nursing,
social work, psychology, and activity therapy. Position Available:
Psychiatric Care Technicians (PCTs) & CNAs WSH is currently seeking
2nd shift Psychiatric Care Technicians (PCTs) and Certified Nursing
Aides (CNA) to provide direct patient care in a safe and
therapeutic environment for specific patient populations in our
24/7 psychiatric hospital. PCTs and CNAs will follow care and
treatment policies and procedures while demonstrating knowledge of
population-specific needs and competencies under the guidance of
licensed nursing staff. The role involves delivering
recovery-oriented care in a hospital setting while maintaining a
safe, clean, and therapeutic environment. Key Responsibilities: •
Deliver quality care as part of an interdisciplinary team. •
Monitor and document vital signs in the Electronic Health Record
(EHR). • Assist individuals with Activities of Daily Living (ADLs).
• Provide one-on-one direct observations. • Utilize de-escalation
techniques to manage behavioral situations. • Ability to administer
CPR and perform TOVA approved physical interventions • Serve meals
and maintain cleanliness in patient areas. • Ensure accountability
within a safe and therapeutic environment. • Foster healthy
interpersonal interactions in adult acute admissions, geriatric
units, and extended rehabilitation service units. • Observe and
report on interventions, treatments, behaviors, physical and
emotional well-being, and other relevant situations. • Document and
communicate observations effectively. • Employ specialized training
to promote mental wellness recovery. • Escort patients to the
learning center for various classes, external & internal medical
appointments. Employment Details: Western State Hospital is looking
for full-time classified Psychiatric Care Technicians and Certified
Nursing Aides for 2nd shift. PCTs and CNAs will work (2) 12-hour
shifts and (2) 8-hour shifts, or (5) 8-hour shifts per week. The
successful candidate must work every other weekend, with holidays
and overtime required as needed. Shift Differentials for PCTs and
CNAs: • 1st shift weekends: $3.00/hr. • 2nd shift weekdays:
$2.50/hr.; weekends/holidays: $3.00/hr. • 3rd shift weekdays:
$2.25/hr.; weekends/holidays: $3.00/hr. Benefits of Working at
Western State Hospital: • Career advancement opportunities •
Professional Skills Incentive available • Flexible scheduling to
maintain a work-life balance • Choice of 11 different insurance
packages, including health, dental, and vision • Two retirement
savings plans to help secure your financial future • 24/7 security
on site • Shift and weekend differentials for select positions •
Paid sick and personal time off • Loan repayment options for
clinical positions • State employee discount program for various
products and services, including movie tickets, special events,
cell phone plans, Kings Dominion, and other entertainment and
travel options • Tuition reimbursement available • Three weeks of
dedicated paid training • Paid vacation time • Paid life insurance
• Twelve paid holidays Minimum Qualifications • Ability to provide
direct psychiatric patient care under the supervision of licensed
staff. • Ability to effectively communicate with staff and
psychiatric patients. • Ability to work in a secure and locked
environment with individuals who are experiencing acute symptoms of
mental illness and/or additional forensic/legal involvement. • Able
to follow instructions and report observations/behaviors of
psychiatric patients to licensed staff in a timely manner by
describing observations verbally, in written, or electronically. •
Demonstrate knowledge of recovery/trauma informed care. •
Appropriately intervene in crisis or problem situations. • Has
skills in providing direction and assistance to psychiatric
patients in activities of daily living. • Willing to learn basic
knowledge of developmental and psychiatric disorders along with
human behavior, age-specific needs, and personality development. •
Willing to learn basic treatment measures to promote mental health
appropriate to the adult, developmentally disabled or impaired,
and/or geriatric populations. • Vision and hearing adequate to
recognize and respond to hazardous situation and ensure safety at
facility. • Ability to work effectively with staff in a team
approach. • Ability to perform infection prevention and control
practices and appropriately apply standards in daily activities. •
Ability to perform repetitious walking and/or standing, bending,
lifting and reaching over to position/restrain/transfer/transport
and/or escort individuals, and provide assistance with activities
of daily living. • Ability to work overtime due to staffing
emergencies in a 24-hour 7 day per week psychiatric hospital which
at times may mean working a 16-hour shift if and when necessary •
Complete all annual competency training to include TOVA III with
physical restraints. • Complete and maintain Basic Life Support
(BLS) certification for Healthcare Providers with the American
Heart Association • Has basic computer skills. • If CNA, maintain
certification in good standing with the Virginia State Board of
Nursing Additional Considerations Veteran or Sprouse of Veteran
Bilingual Certified Nursing Assistant Special Instructions You will
be provided a confirmation of receipt when your application and/or
résumé is submitted successfully. Please refer to “Your
Application” in your account to check the status of your
application for this position. Application Requirements:
Applications and résumés for this position are accepted
electronically through the Commonwealth of Virginia’s Electronic
Recruitment System only. Interview decisions will be based solely
on the information provided in your electronic application and/or
résumé. Please ensure you clearly and specifically detail all
relevant work experience; we will not make assumptions about your
qualifications. Background Investigation: All applicants are
subject to an extensive background investigation and a
pre-employment drug screening. This investigation may include
fingerprint checks (State Police, FBI), local agency checks,
Department of Social Services/Child Protective Services checks,
employment verification, and verification of education relevant to
the position. Under Virginia Code §§ 37.2-314 and 37.2-408.1, the
Department of Behavioral Health & Developmental Services (DBHDS)
cannot employ or utilize as volunteers, individuals convicted of
specific ("barrier") crimes or those with pending "barrier"
charges. Reasonable Accommodations: Reasonable accommodations are
available to individuals with disabilities during the application
and/or interview process in accordance with the Americans with
Disabilities Act. If you require assistance or accommodation,
please notify Human Resources at (540) 332-8300 during business
hours (8:00 a.m. to 5:00 p.m.). Equal Opportunity: The Commonwealth
of Virginia is committed to conducting all aspects of human
resource management without regard to race (or traits historically
associated with race, including hair texture, hair type, and
protective hairstyles such as braids, locks, and twists), sex,
color, national origin, religion, sexual orientation, gender
identity or expression, age, veteran status, political affiliation,
disability, genetic information, and pregnancy, childbirth, or
related medical conditions.* There shall be no retaliation against
anyone making allegations of violations of this policy. Veteran
Preference: DBHDS is a Virginia Values Veterans (V3) certified
employer and provides hiring preference to qualified veterans and
service members. We strongly encourage veterans, active members of
the Virginia National Guard, and U.S. Military Reserve members to
apply to the state application and respond accordingly. Contact
Information Name: Elizabeth Weber Phone: 540-332-8056 Email:
elizabeth.weber@dbhds.virginia.gov In support of the Commonwealth’s
commitment to inclusion, we are encouraging individuals with
disabilities to apply through the Commonwealth Alternative Hiring
Process. To be considered for this opportunity, applicants will
need to provide their AHP Letter (formerly COD) provided by the
Department for Aging & Rehabilitative Services (DARS), or the
Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status
questions and submit their disability documentation, if applicable,
to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can
be found at AHP Letter or by calling DARS at 800-552-5019. Note :
Applicants who received a Certificate of Disability from DARS or
DBVI dated between April 1, 2022- February 29, 2024, can still use
that COD as applicable documentation for the Alternative Hiring
Process.
Keywords: DHRM, Burke , PCT Full Time, Healthcare , Harrisonburg, Virginia